Support & Maintenance

Software Support and Maintenance Services

Here at MSB Web Services, we offer software & Web maintenance and technical support services for all products we develop, all solutions we integrate for our clients, and third-party custom software. Besides that, you’ll order your clients’ technical support service.

Cooperation with the client isn’t limited to the development, delivery, and communication during the warranty period. MSB Web Services goes beyond that by offering ongoing lifetime maintenance service for software products and solutions we build. We create custom software for mass use too, and during this case, we offer technical support for its users or your clients’ support.

With MSB Web Services you’ll believe in your software environment or product 24/7 availability to its users. you’ll have timely upgrades of the software solutions you employ or provide. Your users and clients will receive professional technical support on demand.


Software Maintenance and Technical Support Services We Offer

MSB Web Services has in-depth knowledge of software maintenance and technical support service, owing to the fact many long-term customers and end-users are satisfied with our work. We help you run your business smoothly and make your system, website, or software product bug-free and ensure up-to-date features.

    Ongoing product / system maintenance – troubleshooting, bug fixing, backups, stability monitoring, and 24/7 option is available

    Application or system enhancements and upgrades, new functionality integration

    Software solution reengineering to meet changes in environment and business needs

    Product migration to another platform

    Product/solution end-users and clients’ support (using online chats, ticket systems), 24/7 option is available

    Dedicated support team to hire (for big projects and custom off-the-shelf products)